The Role of Emotional Intelligence and Self-Efficacy in Enhancing Employee Performance: A Systematic Literature Review

Muhammad Fikri Nur  Aziz; Renaldi  Mahmud; Retno  Hidayati; Eisha  Lataruva

Authors

Muhammad Fikri Nur Aziz Faculty of Economic and Business, Universitas Diponegoro, Semarang, Indonesia
Renaldi Mahmud Faculty of Economic and Business, Universitas Diponegoro, Semarang, Indonesia
Retno Hidayati Faculty of Economic and Business, Universitas Diponegoro, Semarang, Indonesia
Eisha Lataruva Faculty of Economic and Business, Universitas Diponegoro, Semarang, Indonesia

Keywords:

Emotional Intelligence, Self-Intelligence, Employee Performance, Human Resource

Abstract

This study investigates the role of Emotional Intelligence (EI) and Self-Efficacy in enhancing employee performance, framed within the context of an empowered economy for sustainable prosperity in Indonesia. As businesses increasingly recognize the importance of non-technical competencies in driving success, Emotional Intelligence has emerged as a critical factor in employee productivity and satisfaction. Self-Efficacy, as an individual's belief in their ability to succeed, has been identified as a crucial mediator in the relationship between EI and performance outcomes. This paper presents a Systematic Literature Review (SLR) that synthesizes research findings on the impact of Emotional Intelligence and Self-Efficacy on employee performance. By examining recent studies, the review highlights how these constructs contribute to sustainable workplace practices and foster a culture of empowerment. Findings reveal that EI positively influences performance by enhancing employees' adaptability, resilience, and collaboration skills, with Self-Efficacy serving as a significant mediator in these relationships. This review underscores the importance of incorporating Emotional Intelligence and Self- Efficacy into human resource strategies to support sustainable economic growth and organizational success.

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