The Role of Digital Banking and Fintech in Advancing Financial Inclusion

Authors

  • Daniel Janrian Sihotang Universitas Diponegoro, Indonesia
  • Elvin Kamaludi Universitas Diponegoro, Indonesia
  • Farida Indriani Universitas Diponegoro, Indonesia

DOI:

https://doi.org/10.54518/ebh.4.2.2025.678

Keywords:

Fintech, Digital Banking, Financial Inclusion, Innovation

Abstract

This study examines the role of digital banking and fintech in promoting financial inclusion and sustainable economic growth within a globalized context. As technological innovations transform financial services, key questions focus on how fintech bridges gaps in access, enhances efficiency, and drives economic participation among underserved populations. The research analyzes data from various countries to assess the effectiveness of fintech initiatives in expanding financial access, highlighting successful strategies and common challenges such as regulatory barriers, security risks, and digital literacy gaps. The discussion explores strategies for effective implementation, including collaboration among regulators, financial institutions, and technology providers, as well as the importance of establishing a secure digital infrastructure. Results indicate that fintech solutions significantly improve access to banking, especially in rural and low-income areas, contributing to economic resilience and social inclusion. The article emphasizes that a supportive policy environment and innovative technological deployment are essential for maximizing fintech's impact on economic sustainability. Findings suggest that targeted efforts to address barriers can foster greater financial inclusion, thus supporting broader goals of economic growth and development. Overall, the study underscores the potential of fintech to serve as a catalyst for inclusive, sustainable financial ecosystems in a rapidly globalizing world.

References

Alt, R., Beck, R., & Smits, M. T. (2018). FinTech and the transformation of the financial industry. Electronic markets, 28, 235-243.

Ashta, A., & Ojong, N. (2021). Fintech and financial inclusion: Challenges and opportunities. Journal of Banking & Finance, 14(4), 106016.

Birkenmaier, J., & Huang, J. (2024). A systematic conceptual review of financial access. Journal of Consumer Affairs, 58(2), 367-396.

Bousrih, J. (2023). The impact of digitalization on the banking sector: Evidence from fintech countries. Asian Economic and Financial Review, 13(4), 269.

Chishti, S., et al. (2021). Fintech and Financial Inclusion: A Review of the Literature. Banking Review, 50(2), 65-80.

Dapp, T., Slomka, L., AG, D. B., & Hoffmann, R. (2014). Fintech–The digital (r) evolution in the financial sector. Deutsche Bank Research, 11, 1-39.

Dewi, N. S., Gunawan, V. C., & Indriani, F. (2024). Advancing Sustainable Economies Through Green Banking: A Systematic Review. Research Horizon, 4(6), 117-126.

Elia, G., Stefanelli, V., & Ferilli, G. B. (2023). Investigating the role of Fintech in the banking industry: what do we know?. European Journal of Innovation Management, 26(5), 1365-1393.

Elsaid, H. M. (2023). A review of literature directions regarding the impact of fintech firms on the banking industry. Qualitative Research in Financial Markets, 15(5), 693-711.

Feng, Y., et al. (2020). Digital literacy and the adoption of fintech services in developing countries: Empirical evidence. Information Technology for Development, 27(3), 511-531.

Ferilli, G. B., Palmieri, E., Miani, S., & Stefanelli, V. (2024). The impact of FinTech innovation on digital financial literacy in Europe: Insights from the banking industry. Research in International Business and Finance, 69, 102218.

Gomber, P., Koch, J. A., & Siering, M. (2017). Digital Finance and FinTech: current research and future research directions. Journal of business economics, 87, 537-580.

International Monetary Fund. (2023). Fintech and the Future of Financial Inclusion. Washington: IMF Policy Paper.

Josyula, H. P., & Expert, F. P. T. (2021). The role of fintech in shaping the future of banking services. The International Journal of Interdisciplinary Organizational Studies, 16(1), 187-201.

Jünger, M., & Mietzner, M. (2020). Banking goes digital: The adoption of FinTech services by German households. Finance Research Letters, 34, 101260.

Kadyan, S., Bhasin, N. K., & Sharma, M. (2022). Fintech: Review of theoretical perspectives and exploring challenges to trust building and retention in improving online Digital Bank Marketing. Transnational Marketing Journal, 10(3), 579-592.

Klapper, L., & Lusardi, A. (2019). Financial literacy and financial inclusion: Evidence from emerging economies. World Bank Policy Research Working Paper, 49(3), 8803.

Kumar, S., & Garg, A. (2020). Microinsurance as a Tool for Financial Inclusion in Emerging Markets. Review of Development Finance, 10(2), 75-88.

Kumari, A., & Devi, N. C. (2022). The impact of fintech and blockchain technologies on banking and financial services. Technology Innovation Management Review, 12(1/2).

Latifah, M. (2024). The Effect of Adaptive Leadership on Employee Performance and Organizational Sustainability. Economic and Business Horizon, 3(3), 96-101.

Lestari, D., & Rahmanto, B. T. (2021). Fintech and its challenge for banking sector. Management, 6(01).

Levine, R., et al. (2022). Strategic alliances and innovation in fintech: Enhancing financial inclusion. World Development, 11(1), 105650.

Ndung'u, N., et al. (2020). Mobile money and its role in fostering financial inclusion: Evidence from Sub-Saharan Africa. African Development Review, 32(4), 573-588.

Prasta, J. G. (2024). Accelerating Digital Transformation in Islamic Banking. Arthatama: Journal of Business Management and Accounting, 8(1), 30-37.

Pu, G., Wong, W. K., Du, Q., Al Shraah, A., Alromaihi, A., & Muda, I. (2024). Asymmetric impact of natural resources, fintech, and digital banking on climate change and environmental sustainability in BRICS countries. Resources Policy, 91, 104872.

Rhyne, E., et al. (2021). Digital literacy and the adoption of fintech services in developing countries: Empirical evidence. Information Technology for Development, 27(3), 511-531.

Siddiqi, S., & Azam, M. (2021). Cybersecurity challenges in fintech industry: Safeguarding customer trust. Journal of Financial Crime, 28(2), 464-480.

Stulz, R. M. (2019). Fintech, bigtech, and the future of banks. Journal of Applied Corporate Finance, 31(4), 86-97.

Thakor, A. V. (2020). Fintech and banking: What do we know?. Journal of financial intermediation, 41, 100833.

Tuli, E. (2024). Digital banking and fintech services adoption analysis: a case study on non-resident Indians. International Journal of Electronic Banking, 4(3), 215-234.

Wonglimpiyarat, J. (2017). FinTech banking industry: a systemic approach. foresight, 19(6), 590-603.

World Bank. (2022). Global Financial Development Report 2022: Financial Inclusion. Washington: World Bank Publications.

Zetzsche, D. A., et al. (2020). The future of fintech: Regulation and innovation. European Business Organization Law Review, 21(4), 599-625.

Zhao, H., et al. (2022). Regulatory evolution in fintech: A comparative analysis. Policy & Internet, 14(3), 425-449.

Downloads

Published

2025-05-31

How to Cite

Sihotang, D. J. ., Kamaludi, E. ., & Indriani, F. . (2025). The Role of Digital Banking and Fintech in Advancing Financial Inclusion. Economic and Business Horizon, 4(2), 341–352. https://doi.org/10.54518/ebh.4.2.2025.678

Issue

Section

Articles

Similar Articles

1 2 3 4 5 6 > >> 

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)