Generation Z in Construction: Exploring Onboarding in Multigenerational Work Environments
DOI:
https://doi.org/10.54518/ibr.4.1.2026.1394Keywords:
Construction Industry, Employee onboarding, Generation Z, Intergenerational workplaceAbstract
This study aims to understand the onboarding experiences of Generation Z employees in the construction industry work environment and how they adapt during the early stages of their employment. The research was conducted at PT Wira Sakti using a qualitative approach through in-depth interviews with Generation Z employees as the main informants and triangulation informants from the millennial generation. The results show that the onboarding process does not only focus on introducing job tasks but also involves adjustment to organizational culture, work communication patterns, and the dynamics of professional relationships within project teams. Generation Z employees face adaptation challenges related to hierarchical organizational structures, the dynamic rhythm of project work, and the high demands for coordination in the field. In addressing these challenges, Generation Z employees develop various adaptation strategies, such as improving their ability to observe team work patterns, building more active communication with colleagues, and adjusting personal expectations to align with the organization’s work system. The findings of this study emphasize the importance of more structured onboarding practices to support the adaptation process and social integration of new employees within the organization.
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