Zusnita S, Lia, and Indah Respati Kusumasari. “The Effect of Word of Mouth, Service Quality, and Product Completeness on Customer Loyalty ”. Economic and Business Horizon 5, no. 4 (July 25, 2026): 389–400. Accessed September 17, 2026. https://lifescifi.com/journal/index.php/ebh/article/view/1449.