NAFISAH, Fina Raudlotun; YUNAIDI, Eri; WAHYUDI, Sugeng. The Effect of Responsiveness and Perceived Service Quality on Customer Satisfaction in MSMEs Batik in Semarang City. Research Horizon, [S. l.], v. 4, n. 6, p. 9–16, 2024. DOI: 10.54518/rh.4.6.2024.386. Disponível em: https://lifescifi.com/journal/index.php/RH/article/view/386. Acesso em: 10 jun. 2026.